Privacy Policy

Overview

C&C Home Solutions operates cchomesolutionsfl.com. This policy explains what we collect, why, and what we do with it. We are a small local roofing repair company. We collect what we need to respond to you and nothing else.

Information You Give Us

When you submit our contact form, we collect your name, phone number, email address, the service you selected, and your message. Phone number is the only required field beyond your name.

When you call or email us directly, we receive whatever information you choose to provide, including any photographs you send.

Information Collected Automatically

Like most websites, ours collects standard technical information through analytics: pages visited, time on site, approximate general location derived from IP address, device and browser type, and the referring source that brought you here.

If you arrive through an advertisement or a tracked link, campaign parameters (commonly called UTM parameters) may be recorded with your form submission so we know which source generated the inquiry.

How We Use It

To respond to your inquiry and provide an estimate. To schedule and perform work you request. To follow up about work in progress or completed. To keep records of jobs performed, estimates, and warranty periods. To understand which pages and sources actually generate inquiries so we can improve the site.

What We Do Not Do

We do not sell your information. We do not rent, trade, or share it with third parties for their marketing purposes. We do not add you to a marketing list because you requested an estimate. We do not send promotional messages unless you ask us to.

Service Providers

We use a small number of third party services that necessarily process some information:

• Resend, which delivers our contact form emails to us and sends your confirmation.
• Google Analytics, which provides the anonymous traffic statistics described above.
• Vercel, which hosts this website and maintains standard server logs.

Each of these providers has its own privacy policy governing its handling of data. We do not authorize any of them to use your information for their own marketing.

Cookies

This site uses cookies for analytics purposes to understand site usage. You can disable cookies in your browser settings. The site works without them, though some analytics will not function.

Retention

We keep inquiry and job records for as long as needed for business, warranty, and tax purposes. Inquiries that never become jobs are retained for a limited period and then discarded.

Security

We take reasonable measures to protect information, and our website uses encrypted connections. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

Your Choices

You may request that we delete your contact information, ask what we hold, or correct inaccurate information. Contact us at (239) 537-1649 or cchomesolutionsnaples@gmail.com and we will handle it promptly.

Children

This site is intended for adults engaging home services. We do not knowingly collect information from anyone under 18.

Links to Other Sites

Our site may link to other websites. We are not responsible for the privacy practices of sites we do not operate.

Changes

We may update this policy and will post the revised version here with an updated date.

Contact

C&C Home Solutions Naples, Florida Phone: (239) 537-1649 Email: cchomesolutionsnaples@gmail.com